Using Your UniWeb Account

Now that you’ve set up your account using our UniWeb Self Setup Guide, you are ready to get started using your features. Though we briefly covered these features in the setup guide, this article will go further in depth about your features and how to use them.

NOTE: If you have not downloaded Google Chrome and set up your UniWeb account, please set up your account using the UniWeb Self Setup Guide before reading this article. You can also contact our support team at 1-888-471-7623 to help you set up your account.

Logging In

Let’s start by accessing your account. Click this link or the bookmark you created while following the Self Setup Guide to go to the UniWeb login screen.

On the login screen type in your username and password. Remember, your username is your email address and your password is your phone number. Once you have typed them in, click the ‘Log in’ button to log in to your Uniper account.

The Home Screen

This is your home screen, where you can access all of your Uniper features.

You can click any of the big box buttons at the top of the screen to access the Live Activities screen, the Video Library Screen, or the Community News screen. As shown above, you may not have Community News section yet, so don’t worry if you cannot select it yet.

You can see a short list of upcoming live events by scrolling down the page. You can even join active live events from your home screen! If a live activity is active and open to you it will have a green ‘Join’ button next to it. All you need to do to join is to click the button! You can also view and join current and future activities from the Live Activities screen, as shown in the section below.

The top bar and bottom bar on your screen display our support contact information, making it easy to reach out if you need any help or just have a quick question.

Live Activities

You can access the Live Activities screen by clicking the Live Activities button. When you move your mouse over the button, it will be highlighted in green. Click the button to go to the Live Activities screen.

On the Live Activities page you can see all of the live and upcoming events you can join, along with their times, dates, and hosts. You can view up to 6 days in the future by scrolling down the page. Lets take a closer look at an event entry!

Each event entry appears under its scheduled date. The event entry will tell you the time of the event in your local time, the title of the event, the category of the event, who is hosting the event, and whether or not the event is live. Events that are live that you can join will have a green ‘Join’ button, while events that are not live yet will have this button greyed out. Lets join an event to see how it looks!

Inside a live activity, you have a couple of options. You can mute or unmute your microphone by clicking the icon labeled microphone, turn your video on or off by clicking the icon labeled video, and switch between speaker view and gallery view by clicking the participants icon.

You can also click the View Options dropdown at the top of the screen or the expand icon in the top right corner to change the size of your viewing screen.

If you need assistance at any point, click the ‘Need help?’ button in the top left corner.

When the activity is over or you want to leave, click the ‘Leave’ button or the ‘Home’ button to exit the activity.

Exiting your live activity will return you to the Live Activities screen. To return to your home screen, click the green ‘Home’ button in the upper right corner of the screen, or the back arrow button in your browser window.

Video Library

You can access the Video Library by clicking the Video Library button. When you move your mouse over the button, it will be highlighted in green. Click the button to go to the Video Library screen.

You have a wide variety of options to choose from, including Physical Exercise, Meditation, Documentaries, and more! Just scroll down to view the various categories. The library is always updating, so check back often to see new content from Uniper and your care provider!

You can also view videos in other languages, or videos that are featured this month by clicking the tabs on the left side of your screen! Each month we feature a different set of videos based on a theme, so be sure to check in monthly to see the featured videos.

To watch a video, find the video you want to watch, hover over it with your mouse to highlight the video in green, and then click the video to open it.

When you click the video it will expand. Click the play button in the middle of the video to start it.

Once you have clicked play, you can pause the video by clicking the pause icon, mute or unmute the video by clicking the speaker icon, make the video fit your full screen or reduce it back to normal size using the expand icon, and fast forward or rewind by clicking in the progress bar above the icons.

When you are done watching your video, you can select another video or return to your home screen. To return to your home screen, click the green ‘Home’ button in the upper right corner of the screen, or the back arrow button in your browser window.

Community News

The Community News board is where you will find updates from your care provider about upcoming live activities and other news. Keep an eye out for further updates on this section.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.