Setting Up and Using Your Regional Admin Account

As a regional admin (regional user), you will be able to manage members, events, and more across multiple care partners! This article will walk you through setting up your account, then link you to further articles that explain your various abilities.

Setting Up Your Account

Once you have been added as a regional user, you should receive an email like the one shown above. Click the “Click here to set your password” link to set up your account.

Input your new password into the boxes, then click the green arrow button to continue.

You will be redirected to the UniManage login screen. Put in your email and password, then click login.

The first time you log into your account you will be asked to set up 2 factor authentication. We recommend using an app like Google Authenticator. Once you have your app set up, scan the QR code and then input the code it gives you. Press the green arrow button to continue.

You should see the screen shown above. Click the “Continue” button to continue to your UniManage Account.

The first time you log in you will also have to accept our terms of use, privacy policy, and cookies policy. Once you have reviewed and accepted these, you will be redirected to your UniManage meetings page.

Logging In To Your Account

On all subsequent logins, go to the UniManage login page, put in your email and password, then click login.

Put in your authenticator code then click the green arrow to continue to UniManage.

TIP: You can check the “Remember this browser” box to skip this step in the future.

Account Abilities

Home Page

When you log in you are automatically taken the My Meetings page. This displays all the meetings going on for your selected care partner.

You can tell what care partner you are looking at by looking at the drop down in the top left corner. The care partner will appear there; you can change between care partners by clicking the dropdown and selecting a care partner from the pop-up that appears.

Subscribers

The Create Subscribers page is where you can create new subscribers. You can learn more about creating subscribers here.

The Manage Subscribers page is where you can view and edit your subscribers. You can learn more about managing subscribers here.

Announcements

The Create Announcements screen is where you can create new announcements for a care provider. You can learn more about creating announcements here.

The Manage Announcements screen is where you can view, edit, duplicate, and delete announcements. You can learn more about managing announcements here.

Activities

The Create Activity page lets you create new group, pre-recorded, and personal meetings. You can learn more about creating group activities here, pre-recorded activities here, and personal meetings here.

The Manage Activities page is where you can duplicate, view, edit, and delete activities that are scheduled or archived. You can learn more about managing activities here.

The Manage Activity Pages lets you create, duplicate, edit, and delete activity pages. You can learn more about activity pages here.

Direct Calls

The Direct Calls screen lets you directly call members through their Uniper device! You can learn more about direct calls here.

Usage Reports

The Usage Reports page lets you generate reports about members' activity. You can learn more about usage reports here.

Questionnaires

The Create a Questionnaire page is where you can create new questionnaires. You can learn more about making questionnaires here.

The Manage Questionnaires page is where you can edit, pause, or duplicate any of your existing questionnaires. You can learn more about managing questionnaires here.

Manage Users

The Manage Users page is where you can add and edit a care partner’s users. You can learn more about managing users here.

Troubleshooting

Having an issue with your regional user account? Create a help ticket.

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